Balance and usage
Understand shared workspace funding and where to review usage.
On this page
one balance for the workspace#
The workspace owns a shared Puffle balance. Members can use it for eligible work, while organization managers handle purchases. Open Settings → Billing to see the current plan, balance, and available purchase controls.
Check the live purchase screen for amounts and conditions before paying. The docs do not replace the checkout details.
what uses the balance#
Puffle-managed model work and eligible computer use can consume balance. A personal Codex connection supplies that member’s model access separately, but Puffle-managed compute can still be billable.
Usage measurements and balance deductions are related but are not always identical. The UI shows workspace-level usage rather than a separate balance for each member.
when work cannot start#
Read any balance notice in the app. When more funding is required, ask a workspace manager to use the available purchase controls. A failed or incomplete payment does not grant balance.
Stopping work prevents further work from continuing, but does not undo resources already used or actions already completed.
questions about a purchase#
Contact support with the workspace name, purchase date, and a description of the issue. Do not include payment card details. Use the purchase history and payment receipt to distinguish a purchase from an individual task’s usage.